Healthcare

Doctors, therapists, specialists, and other healthcare providers’ time is extremely valuable.  If you run a healthcare practice, you want to maximize your time with patients giving them care.  That’s what your patients want, too.  Yet so much of the modern healthcare system revolves around forms, paperwork, phone calls, emails, billing, and other administrative tasks. 

By shifting that burden to a business process outsourcing firm like StaffBright, you can ensure that your in-house staff can focus on delivering quality care and services, and that you get cost-effective and reliable back office support to run your business.  You can even get marketing or sales lead help, too!

From therapists to general practitioners, imaging specialists to nutritionists, and everything in between, there’s almost no end to the non-health-focused workload in the modern healthcare market.  While some aspects of healthcare, such as medical coding and billing for insurance, require specialized skills, many such generalized tasks can be done by administrative assistants – in-house or remotely, with a business process outsourcing partner like StaffBright.

Imagine freeing up your in-house staff to focus solely on medicine and healthcare questions, examinations, and treatments.  This can improve patient care and experience with your practice, while saving you money – putting your headcount budget to use where it is most effective. 

Expansions or contractions of your business are easy to handle with a BPO firm like StaffBright, allowing you to bypass some of the difficult staffing decisions that can be devastating in smaller practice offices.  Things like scheduling and appointment reminders, marketing outreach and lead development, and non-medical customer service can easily be outsourced to our skilled team of experts. 

At the same time, given our global reach and presence, it can also enable 24/7 service, instead of the more limited customer service hours typical of a small local practice.  All of those benefits are big wins for your practice, and your patient base.

Smaller providers like therapists, for instance, often work alone, or at best have one (often shared with other practitioners) support staff person working for them.  Again, as with other forms of practice, this can limit the therapists’ ability to spend a lot of time on marketing or growing their client base.  Handling routine back office tasks also cut into billable hours with patients, decreasing the potential success of your practice. 

Freeing you up to spend more time treating patients, and less time on paperwork and administrative tasks, may be just the thing you need to see your practice grow and take things to the next level.