our Industries
Wholesale and Retail
Data-Driven Business Task Outsourcing to Grow Sales and Market Share
There can be no doubt that consumer goods remain a thriving industry, despite this being a time of monumental change within the overall retail sector of the economy.
Wholesalers and retailers – especially those who are smaller, regional, or independent – face some strong headwinds, as more and more sales shift to eCommerce and online formats.
At the same time, more and more products are becoming digital or digitally-integrated. Still, forward-thinking companies realize these are merely changes and challenges that present new opportunities if properly embraced.
Utilizing a business process outsourcing solution like StaffBright presents many opportunities for retailers and wholesalers of all sizes and market sectors, though in somewhat different ways depending on their size and other details.
It can be one of the most cost-effective ways at embracing these changes, and positioning yourself and your business to come out on top.
Data is a primary driver of many decisions within the wholesale and retail markets today. But making sense of that data, and putting it to good use, is a specific skill – and a lot of companies don’t have that kind of expertise in-house.
Likewise for perfecting marketing plans and strategies to grow their sales, transitioning to eCommerce and digital offerings, or making large shifts in product lines or categories.
Relying on an outsourcing partner like StaffBright can help make these transitions and changes easier to handle, and help set your business up for continued success.
- Marketing, lead generation and prospecting, customer service and support, and back office tasks can all be offloaded to a BPO firm like StaffBright.
- Managing the myriad reams of data generated by your sales transactions; and providing your sales team with insight, support, and training are critical for wholesalers in terms of ensuring placement of your products at retail.
- For smaller or independent retailers, these same tasks are critical for ensuring you have sufficient and new customers coming through the doors – even if those doors are virtual – and are doing enough to retain existing customers’ business.
These are all things that can be done remotely, expanding your capabilities without breaking your budget, by relying on a BPO partner like StaffBright.
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